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Frequently asked questions about SchoolZee

Product, pricing, setup, features, data security, billing, support and the free products — answers grouped by category.

The questions below are grouped by category. If your answer is not here, reach us through the contact page — or request a demo to discuss setup and pricing directly.

Browse by question category

Questions are organized into ten categories so you can find the relevant section quickly.

  • General — what SchoolZee is and how it works.
  • Eligibility — which types of institution can use it.
  • Pricing and free plan — costs, the free tier and plan types.
  • Mobile and desktop — where it runs and what is required.
  • Setup and onboarding — how starting works and available help.
  • Features and limitations — what it does and where the limits are.
  • Data, privacy and security — access control and backup.
  • Billing and subscription — invoices, upgrades and cancellation.
  • Support and contact — how and where to reach us.
  • Free products — Hazira Khata, Bidda Printer and Beton Boi.

All the answers in one place

General

This section answers the fundamental questions: what SchoolZee is, how it works, and what is needed to use it.

What is SchoolZee?

SchoolZee is a school management mobile app and software built for institutions in Bangladesh, handling students, teachers, attendance, fees, exams, results, routines, salary and daily administrative work. It is a product of SchoolZee Tech Ltd.

Is SchoolZee only a mobile app?

No. SchoolZee began as a complete management software; later that software experience was combined with a mobile app, so institution management can be done from a smartphone.

Does using SchoolZee require technical knowledge?

SchoolZee's interface is designed to be simple, so an ordinary smartphone user can operate it. The goal is to free institution management from unnecessary technical complexity.

Does SchoolZee support Bangla?

Yes, fully in both Bangla and English — so staff can work in whichever language they are comfortable with.

Eligibility

Which institution types can use SchoolZee — schools, colleges, madrasas, coaching centers and tuition batches are covered here.

Who is SchoolZee for?

For schools, colleges, madrasas, coaching centers and tuition batches across Bangladesh — any educational institution that needs to manage students, staff and daily academic work digitally.

Is SchoolZee suitable for schools?

Yes. SchoolZee is built for school management and helps digitize student, teacher, attendance, routine, result, fee, communication and administrative work.

Can SchoolZee be used for a madrasa?

Yes. Depending on the institution's needs, SchoolZee can be used for madrasa student, teacher, attendance, academic, result, fee, communication and administrative management — following the madrasa's own class structure and grading.

Is it suitable for coaching centers or tuition batches?

Yes. SchoolZee can be used for a coaching center's student, teacher, attendance and fee management along with class or routine handling, and institutions with up to 15 students can use the mobile app free.

Is SchoolZee suitable for colleges too?

Yes. SchoolZee is used by schools, colleges, madrasas and coaching centers, and adapts to each institution's class structure and academic calendar.

Pricing and free plan

Pricing follows student count, and this section answers the questions about the free tier and plan types.

How much does SchoolZee cost?

Free forever for up to 15 students (mobile app only). After that, by student count: ৳200/month for 16–50 students, ৳300/month for 51–100, ৳500/month for 101–500, and ৳900/month for unlimited students — all with mobile and desktop access.

Is the free tier genuinely free, or a trial?

Institutions with up to 15 students can use the SchoolZee mobile app completely free, forever — no trial period, no time limit.

Does the free tier include desktop access?

The free tier is for the mobile app only. Desktop access comes with paid plans, which include both mobile and desktop. Importantly, no data is lost and no platform change is needed.

Is pricing tiered by features or by student count?

Pricing follows student count — features are not hidden behind expensive tiers. Every paid plan includes the same complete feature set: students, teachers, attendance, routines, results, fees, communication, role-based access, cloud data management and backup.

Mobile and desktop

Which platform the app runs on, whether a computer is needed, and what guardians use — answered here.

Is the SchoolZee mobile app available on both Android and iOS?

The SchoolZee mobile app is built for Android, with an iOS version planned. In the meantime, the web platform is accessible from any browser.

Do I need a computer to use the app?

No. With the mobile plan you can run the necessary management work using only a smartphone. If you prefer desktop, paid plans include both mobile and desktop.

Can guardians use the app as well?

Yes. Guardians use the SchoolZee parent app — that is where their child's attendance, results and fee status are visible in real time, along with automatic notifications. Those without a smartphone still receive important alerts by SMS.

Setup and onboarding

This section covers how starting works, data import, and the team's assistance with institution setup.

Does upgrading to a paid plan lose any data?

No. Upgrading to a paid plan as the institution grows adds desktop access alongside the mobile app, without losing any earlier data or switching platforms.

Does the SchoolZee team help with institution setup and onboarding?

Yes. Premium and higher-tier customers receive complete setup assistance from the SchoolZee team, including data import and configuration guidance.

Can we get started on our own?

Yes. An institution with up to 15 students can start on the mobile app free, and exploring the whole app first helps you understand your institution's needs before choosing a plan.

What information is needed for setup?

Generally the class and section structure, student lists (with guardian contacts), teacher and staff details, your grading rules, and who receives which role — preparing these first makes setup faster. The specific steps are in the Guides and Help Center.

How long does setup take?

It depends on the institution's size and how prepared its information is, so a specific timeframe cannot be promised. Well-prepared data makes setup noticeably faster, and premium and higher plans include full assistance from the team.

Features and limitations

Attendance, fees, results, routines, salary, role permissions and notifications — how each works and where the limits are.

Does taking attendance require an internet connection?

Marking attendance in the app and storing it in the system requires an internet connection. Guardian notifications, however, can also be sent as SMS, so alerts arrive even without a smartphone or internet connection.

Can SchoolZee manage student and teacher attendance separately?

Yes. SchoolZee tracks teacher and staff attendance as a module separate from student attendance, with its own reports and history.

Can SchoolZee generate result cards automatically?

Yes. After marks are entered, SchoolZee calculates grades automatically to the institution's grading rules and produces professional result cards, and exam routines are planned and published from the same dashboard.

Are different routines for multiple classes and sections supported?

Yes. Class and routine management is built for institutions with multiple classes, sections and subjects and avoids teacher-class scheduling conflicts — the routine builder flags conflicts before publication.

Can SchoolZee handle staff salary and payroll?

Yes. Salary management lets an institution record teacher and staff salaries, track payment history and manage payroll alongside other financial records. The salary module is connected to attendance.

Does SchoolZee support role-based permissions for staff?

Yes. Administrators control exactly what each teacher, accountant or staff role can view and do inside SchoolZee, keeping sensitive information restricted to the right users.

Data, privacy and security

Answers on access control, permissions, cloud-based backup and the privacy policy.

Is SchoolZee's data secure?

SchoolZee is built with a focus on security — role-based access, permissions, cloud-based data management and controlled access. For sensitive institution data, not just login but user access and permission matter. Details are on the Data & Security page.

Is there data backup?

Yes. SchoolZee's cloud-based setup prioritizes data backup and reliability, so important institution data does not depend on just one device.

Can we control who can see which data?

Yes. Role and permission controls let administrators set what each role can view and edit — so student financial data or sensitive records stay only with the roles that need them.

Where can we read the privacy policy and terms?

The Privacy Policy, Terms & Conditions, Subscription Policy and Data & Security pages are all reachable from the Legal section of the site footer.

Billing and subscription

How the subscription is determined, what happens when upgrading or downgrading, and whether it can be cancelled.

How is the subscription determined?

The subscription follows student count: ৳200/month for 16–50 students, ৳300/month for 51–100, ৳500/month for 101–500, and ৳900/month for unlimited students. All prices are in Bangladeshi Taka (৳). Specific invoice and billing details can be discussed by contacting us.

Can we cancel?

Yes. All prices are in Bangladeshi Taka (৳) and you can cancel at any time. The relevant rules are set out on the Subscription Policy page.

Can we move from one plan to another?

Yes. As student numbers rise or fall, the fitting plan can be selected, and upgrading adds desktop access — without losing earlier data or switching platforms.

What changes when moving from free to a paid plan?

On the free tier the platform is used on the mobile app. Paid plans add access on both mobile and desktop, while the feature set stays the same — no feature has to be unlocked with extra payment.

Support and contact

Where to find help, which channels are available, and which resources exist for learning.

Where do we go for support?

The contact page connects you to the SchoolZee team, including the official email and WhatsApp number. For setup-related discussions, requesting a demo is the most direct route.

Is support available in Bangla?

Yes. The platform is fully usable in Bangla and English, and SchoolZee Tech Ltd. is based in Bangladesh — so correspondence in Bangla is available.

What resources exist for learning to use it?

The Help Center covers account setup, student and class entry, attendance, fee entry and publishing results; the Guides contain step-by-step discussion and preparation checklists for digitizing an institution.

What should we do if something goes wrong?

Start with the relevant instruction in the Help Center, since most usage questions are answered there. If the problem remains, tell the team through the contact page — including your institution's name and a description of the issue makes helping easier.

Free products

Hazira Khata, Bidda Printer and Beton Boi — what each free product does and how it relates to SchoolZee App.

Is there anything in the free products that SchoolZee App does not have?

No features are missing — the difference is scope. The free products each do one focused job (attendance, academic documents or fee records), while SchoolZee App connects those jobs to everything else: full profiles, results, routines, staff management and communication.

What is Hazira Khata?

Hazira Khata is a free SchoolZee product whose core job is digital attendance — keeping a digital presence record instead of a paper register. It is an easy starting point for a small batch or institution.

What is Bidda Printer?

Bidda Printer is a free product that simplifies academic document preparation — saving teachers time on exam and result paperwork.

What is Beton Boi?

Beton Boi is a free product for everyday fee and payment records — a simple digital book instead of loose paper.

What is the difference between the free products and SchoolZee App?

The free products each do one focused job — attendance, academic documents or fee records. SchoolZee App connects those to everything else: student profiles, results, routines, staff management, online fees, digital receipts and guardian communication.

Can we start with a free product and move to SchoolZee App later?

Yes. After digitizing one workflow with a free product, you can move to the full management system — and institutions with up to 15 students can use the SchoolZee mobile app free as well.

Didn't find your answer?

Asking directly gets you the fastest answer. Contact the SchoolZee team, or request a demo to discuss setup and pricing — and you can always start free and explore the app yourself.