Privacy Policy

1. Who we are

The entity responsible for data is SchoolZee Tech Ltd. (brand name SchoolZee), Dhaka, Bangladesh. For any data-related question, request or complaint, contact info@schoolzee.net or WhatsApp +880 18777 8240.

We provide services to institutions (schools, madrasas, kindergartens, coaching centres). Usually the institution controls its students' and staff's information, and we process that information on the institution's instructions to operate the service.

2. What information we collect

We collect only the information genuinely needed to provide the service. Asking for more than necessary is not our practice.

• Institution contact details: your name, institution name, designation, phone/WhatsApp number and email.
• Institution profile: institution type (school, madrasa, kindergarten, coaching), location and approximate student numbers.
• Account and usage records: user role, login-related information and a log of actions taken in the system, so it remains visible who changed what.
• Institution management data (on the institution's instruction): student names, class-section, roll, attendance, fee and payment records, examination results and teacher/staff details.
• Support information: the message you send us over email or WhatsApp when you ask a question, and our reply.

3. Information from website forms

Our website mainly has two kinds of forms: the demo request form and the contact form. In both cases we try to ask for as little as possible to get in touch.

Information submitted in a form is used only to answer your request, arrange a demo and advise on what suits your institution. Information sent through a form is not automatically added to any marketing list.

You are never obliged to fill in a form. You receive the same service by contacting us directly on WhatsApp or by email.

4. Institution data in the app and software

The information held in SchoolZee App belongs to the institution. Student lists, attendance, fees and results belong to the institution, not to us. We store and display that information on the institution's instruction so it can run its own work.

An institution can view, correct or export its information; if the relationship with us ends, transfer or deletion of data follows the section below.

5. Analytics and cookies

To understand which parts of the website work well, which pages are read and whether a button is clicked, we use web analytics to a limited extent. This generally includes technical information such as page address, browser and device type, and referrer.

Cookies are often needed to remember a preference or keep you logged in. You can delete or block cookies from your browser, though parts of the site may then not work properly.

We do not give institution management data or student data to any third party for advertising, and we do not arrange targeted advertising based on identifying people from that data.

6. Communication and notices

If you contact us by phone, email or WhatsApp, we try to reply on the same channel. Sending unnecessary messages or advertising is not our practice.

The feature that sends notices or updates to guardians inside the app runs under the institution's control — the institution decides what is sent and when. We do not create the content of those messages on our own initiative.

If you prefer not to receive informational or offer-related messages from us in future, tell us and we will stop them.

7. How information is used

We use information to set up the service, keep it running and improve it. It is not used beyond that.

• Answering an institution's request, arranging a demo and preparing a proposal.
• Creating accounts and granting access, completing setup and providing training where needed.
• Finding technical problems, maintaining security and preventing mistakes or misuse.
• Understanding service quality — which parts are used most, and where users get stuck.
• Meeting legal obligations, where any apply.

8. Who information may reach

We do not sell institution data. Information reaches others only in the limited cases below.

• Technical service providers needed to run the service (such as hosting or error monitoring), who see information only to deliver that service.
• Personnel authorised by the institution, or engaged on its instruction.
• Where the law or a court order requires it.
• A relevant party if company ownership or structure changes — and this policy would continue to apply in that case.

9. How long information is kept

Institution management data is kept for as long as the institution uses the service, because it is the record of its daily work. On the institution's request, or when the relationship ends, arrangements are made to return or delete the data.

Communication and support messages are not kept longer than needed — usually once the question is resolved and the record is no longer required, they are not needed. Where a legal or accounting requirement exists, only that part is retained.

10. Your rights

You can ask us for the following. After verifying identity, we aim to respond within a reasonable time.

• To know what information we hold about you.
• To correct inaccurate information.
• To delete information kept with your consent, where no legal or accounting obligation prevents it.
• To request a copy of information, especially an export of institution management data.
• To stop advertising or promotional messages — just tell us and they stop.

11. Specific policy on student and guardian data

Because students are minors, we take extra care with their information. Student data enters the system through the institution, for educational purposes, and as part of the institution's responsibility.

Guardian information (such as phone numbers) is used for guardian communication. Student or guardian information is not used in any promotion, on the website or in case studies — never without consent.

12. Changes, updates and contact

Parts of this policy may be updated as the service or legal requirements change. When that happens the updated version is kept on this page, and an institution can ask us for the effective date and a description of what changed.

For any data-related question, request or complaint: email info@schoolzee.net, WhatsApp +880 18777 8240. Company address: SchoolZee Tech Ltd., Dhaka, Bangladesh.

If, as an institution, you have your own privacy policy (which you should), that policy is the primary one for your students and guardians. We are ready to support you in a way that fits with it.